Mellissah Smith

Mellissah Smith

Mellissah Smith is a marketing expert, author, writer, public speaker and technology innovator. Having worked with more than 300 companies across technology, medical device, professional services, manufacturing, logistics, finance and health industries, Mellissah has a well-established reputation as an experienced marketing professional with more than 20 years experience. As the founder and managing director of Marketing Eye, she has taken the company from startup to a multi-million dollar enterprise with offices in Australia and the US. Mellissah is also the Editor in Chief of Marketing Eye Magazine, a quarterly magazine that cover marketing, entrepreneurship, travel, health and wellbeing. #mellissah #marketingeye
I was recently asked my opinion on what are my thoughts on the election and its effect on small business by veteran journalist Jonathan Jackson.

Here is what I had to say:

"Small businesses are the backbone of the Australian economy.

There are over two million small businesses in this country, which provide approximately seven million jobs and comprise up to 20 per cent of the national economy.

With a Federal election looming and a new Prime Minister to be appointed (or, in Kevin Rudd’s case, a returning Prime Minister), small business owners will be eagerly and nervously awaiting party platforms that impact them.

I understand the pressure and considerations of running a small business more than most. I founded my first business at age 25, and in 2004 established Marketing Eye, Australia’s leading marketing consultancy firm for small to medium businesses.
Sep 08, 2013
Late last night, I was watching some episodes of the television show Suits. It is my favourite show on television. I downloaded it from iTunes and watch 3 episodes each night that week and the week after. Unlike most people, I don't normally watch television. In fact, I don't even have one anymore. Instead, I rely on my ipad for entertainment and find that by downloading television shows every now and again it is as much television as I need.

#24yrold downloaded two television series for me. The first was Revenge, and I was so absorbed by it that I couldn't go out for an entire weekend, preferring to watch show after show with my dog by my side.

Then came Suits and I was mesmerized. You see, Harvey Spector and Mike Ross, are the lead characters and my own relationship with my number two in Atlanta is incredibly similar. It's really like looking in the mirror or watching a video of ones' self and seeing so many similarities that you actually learn a bit more about your #2 through a better understanding of the characters.
Sep 02, 2013
When evaluating the marketing budget of our company, it became apparent that printing was a significant cost. As such, when it came to printing our custom published marketing magazine, it was time to do things a little differently. 

At first, my design department sourced quotes. They ranged from $18,000 up to $33,000 for exactly the same product. I was fine with paying $18,000 but not so fine to find my normal printers quotation significantly higher at $33,000. It literally had me stopping in my tracks and evaluating what I was doing and whether it was worth it.

Then, as if someone was looking down on me, a company was referred to Marketing Eye to do some of their marketing. It was an online print automation company that specialises in reducing the cost of printing so that marketing departments can reinvest the savings back into their marketing campaigns. I personally worked on this account because I was interested in seeing what they did differently. In the end, I became as passionate about their business, as they became of ours. On top of that, they saved us 45% of our printing costs.

Today, I thought I would give the founder of this business, Mark Alioto a call to talk about what they do differently at ECM.
Aug 23, 2013
If I could have a dollar for every time I didn't trust my gut instinct, I would be a very rich woman.

Like most entrepreneurs, I have failed more times than I have succeeded and every single time I have failed I have thought back to how I could have done things differently. 9 times out of 10, it was because I didn't trust my gut instinct.

Trusting in yourself and your intuition is important, but if you are anything like me, you second guess what you think you should do and find reasons as to why you should do something a different way. It's not too indifferent from taking a risk. We are all reluctant to take risks but sometimes there is this thing inside us that tells us that we must do it - even though there a thousand reasons why we shouldn't.
Aug 22, 2013
Only in Australia for a few days and I have had the pleasure to sit in on a workshop with a company that started just 16 months ago and has had a phenomenal rate of growth.

The Bond Street Group is a company that provides private and public institutions advice and support in enhancing outcomes through leadership, strategy, people and equity effectiveness. Their team is made up of senior professionals that have excelled in their given fields.
Aug 19, 2013
A few weeks ago, we met with the delightful Jack Rehm and Karen Larkin of Midsouth Planning in Atlanta. The first thing that struck me about both Jack and Karen is how nice they are. Now, nice isn't a word that many people would like associated with themselves because of the connotations that it has, but its true. They are smart, thoughtful, considerate and nice.

It was a big step for both of them to take to hire a marketing company as it isn't something that they had done before. 
Aug 07, 2013

"Same bed, but it feels a bit bigger now" is the lyrics in the famous Bruno Mars song "When I was your man".  An apt description of Marketing Eye's business expansion into the US market. It's the same company, but its a bit bigger now. 

What started out as a step to expand the international footprint of our brand, has taken on a whole new dimension. Australian and America have long been tied and now more so than ever. The ebbs of the economy has led to an opportunity for Australian companies that are geared for expansion to leverage the strength of the Australian dollar, and affordable set up costs in the US market without breaking the bank. The downside, is US dollars are not worth as much, as the dollar loses its grip on parity.

Aug 04, 2013
We hit the road running in Atlanta and haven't looked back since.

In just six short months, we have embarked on changing the mindsets of many small businesses in Atlanta, that have been pressured by the Global Financial Crisis and are reluctant to ease their way out and invest in marketing.

As we know, many companies that increased their investment in marketing during this period grew significantly. It's just like when everyone is walking one way and you are walking the other. You all of a sudden stand out and people take notice of you. If they like what they see, then you make connections.

The past few months, we have been working with one of the most impressive companies in the US - Accretive Solutions. They provide consulting, staffing and outsourcing solutions to companies and have 11 offices throughout the country.

What impresses me most about Accretive Solutions is their people. If you ask any of their clients, they all say that it's their people that set Accretive Solutions apart from competitors. They don't hire juniors, and instead invest in people with experience and passion for doing challenging, interesting work.
Aug 03, 2013
40. It's not exactly something that I have been looking forward to, but without realizing it, it is almost here. 

My friends keep telling me that "life begins at 40". To be brutally honest, I am not so sure. How can someone think that is the case, when in your 20's you made all your mistakes but had the time of your life. In your 30's, you made some more, but they were far more manageable and life was pretty good. You had more money than in your 20's, more experience and had fewer issues. You felt as though you were more comfortable in your own skin and you came to terms with your flaws.

Then you started approaching 40. Somehow everything went back a few steps. Firstly, just when you thought you were comfortable in your own skin, you realized that there were a few things you wanted to change. For instance, your appearance. Do those wrinkles really belong to you? Have your eyebrows really drooped that much? Are your boobs really that saggy?
Jul 31, 2013
Innovation was a popular word in the office yesterday and as I watched everyone talk about innovation in one way or another, I became enthralled with how excited everyone was just by using the term.
Jul 24, 2013
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