How Leadership Build Trust Through Communications
Everyone wants to work under trustworthy leadership, but it can be hard to know exactly what that looks like. More often than not, it comes down to communication. Communication is an essential tool for a good leader. Whether they are communicating business successes or failures, the information must be shared in an open and safe environment for your employees to ask as many questions as they need. This is what trust looks like, and we all know that trust can’t be bought. Below, we have a few great ways to build trust with effective leadership communications.
Strong leaders are engaging
Personalisation is essential. People gravitate towards engaging leaders, and will usually be more trusting of a person with a warm personality. Take the time to get to know your staff personally to create a warm and open work environment. Even better, your employees will be more reliable and strive to work harder for someone that they feel they are close to. An engaging leader will facilitate an engaging and safe environment where the staff can feel free to share ideas, thoughts, and concerns about different aspects of your company.
Stick to the specifics
Clarity and specificity can go a long way in leadership communication. Whether you’re disseminating news (good or bad), instructions, feedback, or just general information, it’s essential to be as clear as possible and use specific information. Leaders who communicate with clarity and specificity can clear up any confusion or misdirection, which helps in the long run. Take the time to communicate your goals and expectations for your employees, laying out a plan for the future. The more time you spend on clarifying exactly what you expect now results in less time for clarifying what you meant later.
Make important information easily accessible
When you communicate with your employees, everything must come through the same channel. If you are using multiple channels to communicate with your teams, the information will get lost in the shuffle, which potentially means projects won’t get done. There are plenty of organizational tools like Slack, Skype, Microsoft Teams, and Asana to deliver essential information. Make sure that everyone has access to the tools that your company uses and maintain an open-door policy for when your staff needs clarification.
Whether you’re just starting as a leader for your organization, or you’ve been in a leadership position for years, it’s always important to re-evaluate your communication processes. There’s always room to improve yourself as a leader.