How do you know its time for a rebrand?
Marissa (a first name basis for this blog!) wanted to inject some fresh visual interest into the venerable tech brand Yahoo! while keeping the familiar color and exclamation mark.
By launching a competition through design crowdsourcing service, Yahoo! launched a campaign that was capitivating for marketers around the world "30 Logo's in 30 Days". Some say that this was brilliant rebranding - others knocked it for the 90's look and feel.
The design crowdsourcing service founder and CEO doesn't agree with people who say this, "they deserve praise not criticism for taking an innovative, super-analytical and even cool approach to their rebranding" he states in a recent blog.
The rebrand was supported by 87% of Yahoo! employees which is incredibly high especially in a company of that size.
The proof will be in the pudding - and I like most others in branding and marketing will be waiting to see how well received it is in the market.
When is the right time to do a brand refresh?
Companies do brand refreshes for many reasons. Yahoo! for instance knew that it was time for change. Their brand had become stale. Not too dissimilar to their tech giants like Motorola, eBay and Microsoft who rebranded their companies that were in dire need of change. Other companies large and small rebrand because there has been a merger, acquisition, deregulation, spin-off, re-organization or that they have introduced new products.Is a rebrand changing a logo?
The simple answer is absolutely not! So many people that I speak to think that a rebrand is a change of a logo. If that is all you are going to do - then be prepared for disappointment. Your market won't think twice about it and it certainly will not effect your team and their performance. A logo change is a great place to start, but when rebranding you need to think past that and think about the story you want to tell and how you would like for it to be told. Think about your culture, attitude and what picture library communicates your new branding clearly. Think about what the key messages are that you and your team need to be communicating.Questions that you need to ask yourself when you rebrand:
- Do you have a simple brand story backed by an elevator pitch?
- Is your story relevant?
- Is this the same story that your customers tell?
- Is this the same story that your employees tell?
- Does the experience that people have with your company stand-out and create word-of-mouth marketing?
Of course there are many other questions you need to ask yourself, but this is a good start.
Don't change for change's sake
Who should I use to do my company rebrand?
This depends on who understands your business and where you are heading as a company and brand. While a large corporation may spend $200,000 plus for a logo, that doesn't necessarily mean it is better than the branding agency at the corner. Find a company that after you communicate where you want your brand to head, challenges you and makes it their own. Who listens, takes advice but ultimately will produce a well-thought through brand that is tried and tested on your target market. Make sure you don't focus too heavily on what you like for a rebrand, but instead, think about what your customers and prospects will most resonate with. When rebranding, make sure that your branding agency is talking to your marketing department and if you don't have one, bring a specific marketing manager in for the project. It will not only save you time and money, it will ensure that your brand connects with your target audience and that at the end of the day, the rebrand made you money - not cost you!
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comments ( 4 )
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02 Nov 2015Wonderful blog! I found it while browsing on Yahoo News.
ReplyDo you have any suggestions on how to get listed in Yahoo
News? I've been trying for a while but I never seem to get there!
Thanks
Rachael Wall
29 Sep 2013This article acknowledges that branding is an ongoing continuous process. Companies must respond to a constantly changing environment, and consumer values. Branding must take on a strategic outlook and ensure that the company can sell their story. By this I mean that the company is able to create the purpose of the business to meet the customer's needs.
ReplyAn example of a company re-branding is McDonalds, who is consistently appealing to new consumer values of maintaining a healthy lifestyle. McDonalds has responded to this through updating their product offerings to include, salads, fruit, and displaying nutritional information on menu boards. This portrays McDonalds as a transparent organisation where they are honest in consumption intake values, and carrying about the well-being of their consumers.
I enjoyed reading this interesting article.
Morven
24 Sep 2013Branding is an area of interest for me, and this article has hit the nail on the head! Branding does not happen over night, that is, positive branding does not happen over night. However, negative connotations with ones brand can be formed within moments. Rebranding is something that must be constantly happening, not just in terms of changing the brand, but revitalising it and encouraging new users in the target market. Branding is ongoing and something that is crucial to the success of a company. Rebranding is necessary, especially in the fast pace world we live in today.
ReplyTamara
19 Sep 2013I love this article. I think too many business owners feel like a rebrand is just a way to boost interest, and therefore, sales, and that's simply not it. Sure, a new logo or fresh web design could reinvigorate your company but if nothing else changes along with it, it'll all be for nothing. People don't buy things because the logo is interesting or the website is pretty. They buy because of the promise the brand makes to them, and if you can't deliver on that promise, don't expect sales.
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