Tag: australian

Every buyer's journey now starts online. Before sending an enquiry or picking up the phone, Australian buyers search, compare and scrutinise reputations across numerous platforms. Their decision on whether to make first contact with a business often hangs on what they discover through online reviews, ratings and responses. Consistent, authentic feedback from customers builds confidence and positions a business as trustworthy. Ignoring or mishandling online reputation management can lead to missed opportunities, lost trust or even long-term damage to brand perception. Australian organisations must make managing their reputation and review strategy part of their Marketing Eye if they hope to turn casual browsers into committed leads.

Australia's e-commerce scene is booming, with online retail sales expected to reach a staggering $60 billion by 2025. But amidst this abundance of opportunity, fierce competition can leave even seasoned businesses struggling to stay afloat. If you're an e-commerce entrepreneur yearning for explosive sales growth and increased brand visibility, partnering with the right marketing consultant can be your foundation towards progress.

If you have read this blog for a while, you may have realised that I am a country girl. I grew up in rural North Queensland in a small township called Charters Towers, just over an hour west of Townsville. It seems like a million years ago now, as I have been living in big cities for the past 20 years or so. I currently reside mostly in Melbourne and from there I have built a multi million dollar international business. What I have realised about business is that the  more mature my business becomes, the more flexible I am with where I work from. It certainly has got me thinking about where in the world people can build successful businesses from and what are the hurdles that they must overcome if they are not located in a major city.

I've always been aware that I have all the things in life that are necessary to become successful; mentors, learning and development, financial stability, and a community... and the right mindset. But it wasn't always that way, and the first thing that you need to know about being successful is that you have to have the right mindset and belief that anything is possible. It takes so many parts to be successful, but I guess for most of us, it just starts with a dream.

I'm an exporter of marketing services. I became one a few years back when I decided to expand Marketing Eye into new markets, namely the US and Europe. The most suitable market after much research was America, so I did what any buddying entrepreneur would do and I completed a market research study to ensure that if I started a business there, it was not set up to fail.

More than two years ago, a former CMO for a tech company in Australia that I worked with rang me from her new role in London and said, "Marketing is so different over here." 

"The systems and processes are excelerated by the use of technology so much so that our sales process is automated to the nth degree - you really have to come over and see it."

"Same bed, but it feels a bit bigger now" is the lyrics in the famous Bruno Mars song "When I was your man".  An apt description of Marketing Eye's business expansion into the US market. It's the same company, but its a bit bigger now. 

What started out as a step to expand the international footprint of our brand, has taken on a whole new dimension. Australian and America have long been tied and now more so than ever. The ebbs of the economy has led to an opportunity for Australian companies that are geared for expansion to leverage the strength of the Australian dollar, and affordable set up costs in the US market without breaking the bank. The downside, is US dollars are not worth as much, as the dollar loses its grip on parity.