Tag: customer service - Page 3
Wednesday, 07 July 2010
Customer service… we all need to work at it
Every small businesses have customers and one thing we all know, is that if we don’t provide the service they expect, they will go elsewhere.
Published in
Marketing
Tuesday, 23 February 2010
Qantas – The Smug Airline
Over the years, I have had wondered how and why Qantas has remained so successful.
Published in
Management